Shipping and return policies for Pantaleimon

Shipping Info
All items in stock will be dispatched as quickly as possible. In the UK we use Royal Mail First Class Post, for exports we use standard Air Mail unless instructed otherwise. You will received notification that your order has been shipped.

On average:

UK customers
Orders should be with you within two days of dispatch.
European customers
Orders should be with you within three/four days of dispatch.
Rest of World customers
Orders should be with you within four/five days of dispatch.
Return Policy
All items are guaranteed to be brand new and should reach you in perfect condition.

We will only replace items that are defective, or sent in error.

This is subject to the buyer notifying us within five working days of receipt of the goods and giving a description of the damage / defect. Do not send items back without our permission.

You do however have the right to return items to us FOR ANY REASON within thirty days, and we will refund you for the original amount debited. Items must be unused and unopened.

Report faulty items by email to pantaleimonmusic@gmail.com and we will send you return instructions.